Privacy Policy

Effective Date: January 13, 2026

Last Updated: January 13, 2026

ICG (“ICG,” “we,” “us,” or “our”) values your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.icgi.com (the “Site”) or otherwise interact with us online.

If you do not agree with this Privacy Policy, please do not use the Site.

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1) Information We Collect

A. Information you provide to us

• Contact information (such as name, company, email address, phone number)

• Inquiry details you submit through forms (such as service interest, message content)

• Event/webinar registrations (such as attendee details, questions, preferences)

B. Information collected automatically (cookies/trackers)

When you use the Site, we (and our service providers/advertising partners) may automatically collect:

• Device and usage data (IP address, browser type, device identifiers, pages visited, time spent, referring pages)

• Approximate location (derived from IP address)• Cookie and similar technology data (see Section 6)

C. Information from third parties

We may receive information from:• Analytics providers (site usage and performance)

• Advertising platforms (ad attribution and campaign performance)• Partners for co-hosted events/webinars (where permitted)

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2) How We Use Information

We use information to:

• Provide and operate the Site

• Respond to requests, inquiries, and support needs• Provide quotes and communicate about services

• Market and advertise our services (including via email marketing and online advertising)

• Register and manage events/webinars and deliver related materials• Improve our Site, content, and user experience

• Maintain security, detect fraud, and prevent abuse

• Comply with legal obligations and enforce our terms

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3) How We Share Information

We do not sell your personal information for money. However, we may share certain information with:

• Service providers (hosting, CRM, email delivery, analytics, scheduling, webinar platforms)

• Advertising/measurement partners to measure performance and deliver ads (see Section 6)

• Professional advisors (legal/accounting/insurance)

• Authorities where required by law or to protect rights/safety

• Business transfers (merger/acquisition/asset sale)

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4) Marketing Communications

If you submit your contact information (e.g., requesting a consultation, downloading are source, registering for a webinar), we may send you:

• follow-ups about your request,

• educational content,

• announcements and promotional communications.

You can opt out of marketing emails at any time by using the unsubscribe link in our emails or contacting us (see Section 12). Transactional or service-related messages may still be sent when necessary.

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5) Client Data / Managed Services Context

If ICG provides managed IT, cybersecurity, or compliance services to an organization, ICG may process data on behalf of that organization (“Client Data”). In those cases:

• We act as a service provider/processor for that organization.

• The organization’s instructions and policies govern Client Data.

• If you have questions about Client Data, please contact the organization directly.

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6) Cookies, Analytics, and Targeted Advertising

We use cookies and similar technologies (e.g., pixels, tags, SDKs) for:

A. Essential website functions

These help the Site work (security, load balancing, form functionality).

B. Analytics

We use analytics tools to understand how visitors use the Site and to improve performance and content.

C. Advertising & measurement (targeted advertising)

We may work with advertising partners to:

• deliver ads more relevant to you,

• measure ad performance,

• understand conversions (e.g., when a visitor submits a form after viewing an ad). This may involve sharing identifiers and event data (like page views and form submissions)with advertising/measurement partners.

D. Your cookie choices

• You can manage cookies in your browser settings.

• If available on our Site, you can use our Cookie Preferences tool here: [

Insert link to cookie preference center].

E. Opt-out of targeted advertising / “Do Not Sell or Share”

Some privacy laws treat certain ad-tech disclosures as “sharing” for cross-context behavioral advertising and provide opt-out rights. California requires an opt-out for “sale or sharing” (which can include certain ad-tech sharing), and recognizes opt-out signals like Global Privacy Control. (California Attorney General)

Colorado requires honoring universal opt-out mechanisms for targeted advertising. (BCLP)

To opt out of targeted advertising where applicable:

• Use our opt-out method: [Insert link to “Do Not Sell or Share / Targeted Ads Opt Out” page or web form]

• Or email us: privacy@icgi.com with subject “Privacy Opt-Out”

If you use a browser or device setting that sends an opt-out preference signal (e.g., Global Privacy Control), we will make reasonable efforts to honor it where required by law.(California Attorney General)

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7) HIPAA / Sensitive Information

ICG supports organizations that may be subject to HIPAA. The Site is not intended forsubmitting sensitive medical information.

Please do not submit protected health information (PHI) or other sensitive informationthrough general website forms unless we specifically instruct you to use a secure method.

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8) Data Security

We implement reasonable administrative, technical, and physical safeguards designed toprotect information. However, no method of transmission or storage is 100% secure.

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9) Data Retention

We retain personal information only as long as necessary for legitimate business purposes, including responding to requests, marketing, recordkeeping, legal compliance, andsecurity.

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10) Children’s Privacy

The Site is not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.

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11) U.S. State Privacy Rights

Depending on where you live and applicable thresholds, you may have rights to:

• access, correct, or delete certain personal information,

• opt out of targeted advertising,

• opt out of certain data disclosures considered “sale” or “sharing” under state law.

State privacy requirements continue to expand, with additional comprehensive state privacy rules taking effect in 2026 in multiple states. (IAPP)

To submit a request, contact us using Section 12.

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12) Contact Us

ICG Website: www.icgi.com

Email: contactus@icgi.com

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13) Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent changes. Your continued use of the Site means you accept the updated policy.