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From ERP Beginnings to Modern IT Peace of Mind.
In 1977, Alberto J. Gross founded ICG to help businesses get more from their technology. Back then, it meant building custom ERP applications on IBM systems. Two decades later, when off-the-shelf ERP became dominant, ICG faced a crossroads.
Instead of fading away, we reinvented ourselves. After testing multiple business models, we doubled down on Managed Services. It was a gruelling shift full of false starts, setbacks, and hard decisions. But it worked. Today, that decision powers the stable, secure, and modern IT environments our clients rely on.
Named Top Cloud Managed Services Provider by CIOReview Magazine
What we do & why it matters
We’re raising the bar for MSPs by replacing call-center chaos with dedicated, people-first partnerships where security is usable, compliance is routine, and IT finally becomes invisible.
Why clients choose ICG
not a call center.
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Since 1997, Eduardo has led ICG’s transformation into a Managed Services powerhouse. Under his leadership, services revenue has grown 650%+, and clients stay for decades. His focus: ensuring every partnership feels like an extension of the client’s team not a vendor relationship.
Daniel ensures operational alignment across every department, so clients experience seamless IT transitions without disruption. With 20+ years in IT and deep expertise in Azure and Microsoft 365, he’s led dozens of smooth cloud migrations always with compliance and stability at the core.
Louis leads our Service Desk and NOC operations, bringing over a decade of experience managing national MSP teams. His mission: proactive support that prevents fires before they start. Clients know him as the reason their IT feels predictable, fast, and stress-free.
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With 25+ years in the MSP industry, Steven designs IT strategies that keep clients secure, compliant, and future-ready. He’s guided national teams and now ensures ICG clients benefit from forward-looking roadmaps not just reactive fixes.
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Organizations across the Americas
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