Case Studies

Proven Results. Real Business Impact.

Discover how ICG Miami drives IT modernization and security with Microsoft Cloud–based managed services.
Schedule a Consultation
What we did
Applied security standards, SOC monitoring, automated backups, Azure migration
Zero data loss across 800+ PCs and 100 servers
Insurance Firm Recovers from Ransomware in 72 Hours
Mid-Market Insurance Company | 800+ endpoints | 100+ servers
Challenge
After a ransomware attack crippled operations, the firm faced critical downtime and potential data loss. Their previous MSP lacked the expertise and escalation path to Microsoft.
Talk to sales
What we did
Applied security standards, SOC monitoring, automated backups, Azure migration
Zero data loss across 800+ PCs and 100 servers
What we did
Applied security standards, SOC monitoring, automated backups, Azure migration
Zero data loss across 800+ PCs and 100 servers
What we did
Applied security standards, SOC monitoring, automated backups, Azure migration
Zero data loss across 800+ PCs and 100 servers
What we did
Applied security standards, SOC monitoring, automated backups, Azure migration
Zero data loss across 800+ PCs and 100 servers

Where Grounded Plans Quietly Took Flight

Latest Case Studies

We needed rapid infrastructure assessments across remote sites. Their drones delivered high-resolution data faster than any ground crew ever could.
Challenge
Lateral movement detected, devices isolated within minutes, clean backups restored. Result: no ransom, no headlines.
Read Case Study
With complex offshore operations, precision is everything.
Read Case Study
With complex offshore operations, precision is everything.
Read Case Study
With complex offshore operations, precision is everything.
Read Case Study
With complex offshore operations, precision is everything.
Read Case Study

Measurable Results That Matter

For over 15 years, ICG Miami has helped clients—from ransomware recovery to full Microsoft Cloud migrations turn technology into a growth driver, not a daily distraction.
HIPAA violations
Six-figure fines and breach notifications
EMR/EHR downtime
Disrupted care, delayed billing
Ransomware
Locked charts, halted operations
Telehealth exposure
Remote sessions without secure access
HIPAA violations
Six-figure fines and breach notifications
EMR/EHR downtime
Disrupted care, delayed billing
Ransomware
Locked charts, halted operations
Telehealth exposure
Remote sessions without secure access
HIPAA violations
Six-figure fines and breach notifications
EMR/EHR downtime
Disrupted care, delayed billing
Ransomware
Locked charts, halted operations
Telehealth exposure
Remote sessions without secure access
Ransomware
Locked charts, halted operations
Telehealth exposure
Remote sessions without secure access
HIPAA violations
Six-figure fines and breach notifications
Shadow IT
Unvetted apps creating PHI exposure
Ransomware
Locked charts, halted operations
Telehealth exposure
Remote sessions without secure access
HIPAA violations
Six-figure fines and breach notifications
Shadow IT
Unvetted apps creating PHI exposure
Ransomware
Locked charts, halted operations
Telehealth exposure
Remote sessions without secure access
HIPAA violations
Six-figure fines and breach notifications
Shadow IT
Unvetted apps creating PHI exposure

Your Case Study Starts with a Conversation

Whether you’re battling downtime, preparing for an audit, or planning a cloud migration ICG is Ready for you.
"ICG gave us confidence and clarity during a time of chaos. We've never looked back."
- Legal Firm, Miami
View report