Always-on IT that protects privilege and keeps billable hours flowing
Secure, reliable support built for law firms—no call-center roulette.
Is your firm’s IT costing you cases—or client trust?
When systems fail, so do deadlines. These are the risks that put firms at risk:
Practice-management outages
Lost billable hours, missed filings.
Unsecured email & docs
Privilege exposed via unencrypted channels.
Poor remote-work support
Attorneys locked out during travel or hearings.
Fragmented vendor tools
Separate portals create friction and confusion.
Practice-management outages
Lost billable hours, missed filings.
Unsecured email & docs
Privilege exposed via unencrypted channels.
Poor remote-work support
Attorneys locked out during travel or hearings.
Fragmented vendor tools
Separate portals create friction and confusion.
Practice-management outages
Lost billable hours, missed filings.
Unsecured email & docs
Privilege exposed via unencrypted channels.
Poor remote-work support
Attorneys locked out during travel or hearings.
Fragmented vendor tools
Separate portals create friction and confusion.
Poor remote-work support
Attorneys locked out during travel or hearings.
Reactive, break-fix IT
Long waits, anonymous reps, no accountability.
Practice-management outages
Lost billable hours, missed filings.
Unsecured email & docs
Privilege exposed via unencrypted channels.
Poor remote-work support
Attorneys locked out during travel or hearings.
Poor remote-work support
Attorneys locked out during travel or hearings.
Reactive, break-fix IT
Long waits, anonymous reps, no accountability.
Unsecured email & docs
Privilege exposed via unencrypted channels.
Poor remote-work support
Attorneys locked out during travel or hearings.
Reactive, break-fix IT
Long waits, anonymous reps, no accountability.
Practice-management outages
Lost billable hours, missed filings.
Unsecured email & docs
Privilege exposed via unencrypted channels.
Solution
From downtime to predictable uptime in four steps
A clear plan built around your firm’s busy seasons and workflows.
01
Assess & Plan
Review desktops, practice apps, servers, cloud footprint.
02
Design & Deploy
Secure Microsoft Cloud tenancy, MFA enforced, encrypted backups.
03
Monitor & Respond
Dedicated U.S.-based team watching 24/7 with rapid response.
04
Report & Improve
Plain-English uptime reports, quarterly strategy reviews.
Everything your firm needs—without the vendor juggling
We know legal workflows: your software, your schedules, your client privilege.
24/7 monitoring
Keep case-management and billing tools always available.
Encrypted email & file sharing
Privileged communication secured in transit & at rest.
Secure remote access
Attorneys can work anywhere via protected cloud desktops.
Managed device lifecycle
Standardized workstations, seamless updates, full tracking.
Automated cloud backup & recovery
Daily snapshots; sub-1-hour restore times.
Dedicated legal IT team
Named engineers who know your people and practice.
The difference between “generic IT” and a true legal partner
Named support, not call centers
Work with a U.S.-based team who knows your people.
Proactive checks, not ticket queues
Issues solved before downtime hits.
Built for law firms, not everyone
Deep knowledge of practice-management workflows.
One accountable partner
No vendor handoffs, no finger-pointing.
Strategic IT leadership
Periodic reviews align tech with firm growth.
Case Study
100% uptime during critical billing cycles
The organization:
Mid-size regional law firm
The challenge:
Treated like “just another ticket” by a national MSP—reactive support, no workflow knowledge, surprise fees.
What we did
Dedicated U.S.-based Legal IT team, compliance enforcement, transparent flat-fee billing.
Result
100% availability during billing cycles, full compliance audit readiness, 25% lower IT costs, and a true technology partnership.
The Legal IT One-Pager
A concise overview of security controls, uptime insights, and dedicated support—perfect to brief your partners.
Secure your systems, protect privilege, and never lose billable hours to downtime again.
"ICG gave us confidence and clarity during a time of chaos. We've never looked back."
- Legal Firm, Miami
Ready for IT that understands law firms?
Secure your systems, protect privilege, and never lose billable hours to downtime again.
Ready for an IT partner who delivers?
We're here to bring stability, security, and strategic IT vision to your business. Most clients stay with us 10+ years let's see why.
"ICG gave us confidence and clarity during a time of chaos. We've never looked back."
- Legal Firm, Miami
Download Our IT Readiness Checklist
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