Join the ICG Team
Build a Career Where People Come First
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Why Work with Us?
At ICG, our people are our greatest asset. We empower you with training, mentorship, and a supportive environment so you can excel.
Growth & Development
Ongoing training, certifications, and leadership programs
Collaborative Culture
Regular team events, L10 meetings, and open communication
Impactful Work
Help clients modernise IT, secure data, and achieve business goals
Commitment to Well-Being
Work/life balance, volunteer days, and mental health support
Open Positions
Join our team at ICG, where we are dedicated to fostering innovation and excellence. We are currently seeking talented individuals to fill open positions that will drive our mission forward.
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Triage / Service Coordinator
Service Team
This position requires triaging of support requests of Authorized Client Reps (ACRs) from several different areas from email/ticketing system/phone while ensuring user satisfaction and making sure that established service levels are met; Dispatching requests to internal technical resources as required.
Miami, Florida
Permanent
Culture & Perks
Life at ICG
The ICG team had a happy hour, fostering camaraderie. Conversations strengthened relationships and enhanced morale.
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ICG executives at a Miami Heat playoff game, showing support for the team. Their presence highlights the game's excitement and ICG's engagement with Miami's sports culture.
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The photo shows our team playing pool at a sports center in Miami during the ICG team fun day.
Employee Testimonials
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8+ years in managed services, Eddie ensures IT always aligns with client business needs. Former college baseball player, he brings the same team-first mindset to every partnership.
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Eddie Padron
vCIO & Client Relationship Manager
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20+ years of operational experience in IT and legal services. Ensures technical resources are dispatched quickly and projects stay on track.
Brenda Goodman
Client Advocate
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25+ years at ICG. Modernised our financial systems and cloud integrations, ensuring clients benefit from transparent, efficient processes. Known for precision and accountability.
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Elisa Ebersole
Controller
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8+ years in managed services, Eddie ensures IT always aligns with client business needs. Former college baseball player, he brings the same team-first mindset to every partnership.
Eddie Padron
vCIO & Client Relationship Manager
Why Work with Us?
At ICG, our people are our greatest asset. We empower you with training, mentorship, and a supportive environment so you can excel.
Commitment
We back your ambition with real resources.
Customer Focused
Your work drives client success.
Team
You’ll collaborate with passionate professionals.
Integrity
We trust you to deliver with excellence.
We're here to bring stability, security, and strategic IT vision to your business. Most clients stay with us 10+ years let's see why.
"ICG gave us confidence and clarity during a time of chaos. We've never looked back."
- Legal Firm, Miami
Ready to Grow Your Career at ICG?
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