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Why Outsourcing Security Is the Best Choice for SMBs


Small-to-midsize businesses (SMBs) are aware of the dangers of cyberattacks, and most are doing everything they can to beef up security. But is that enough?


According to a report from Endurance International Group, more than eight in 10 SMBs are concerned about cyberattacks. 63 percent have implemented security measures. However, 83 percent of small business owners handle security themselves.


This is a recipe for disaster.


The scope and complexity of cybersecurity has made the outsourcing of security a business necessity for every company. Downloading consumer-grade antivirus software and occasionally warning employees not to open suspicious emails won’t protect your data or satisfy a growing number of regulatory requirements. Attacks are constant, attackers are persistent, and their methods are sophisticated. As a result, security and compliance require round-the-clock vigilance.


For most SMBs, maintaining in-house security resources just isn’t in the budget. Suppose you invest in the latest firewalls, encryption software and other security tools. Do you have the in-house expertise to choose, configure, deploy and manage them? Tools alone will only take you so far. Even if you can handle a major capital expense for security, the tools you purchase require constant updates and maintenance, and dedicated IT personnel require continuing education and training on the latest threats and security technology. Security is an ongoing investment, not a one-shot deal.


Managed security services (MSS), the outsourcing of network security to a managed services provider, is the only viable option for SMBs that are serious about stopping cyberattacks. Because providers are able attain economies of scale, they can provide the necessary focus, expertise and technology at a lower cost than purchasing enterprise-grade tools and managing security in-house. By outsourcing, SMBs can get out of the security business, save money and focus on core business functions. Real-time network monitoring, patch management, reporting, strategic planning and other valuable services will be managed by a dedicated team of IT experts.


Evaluate a managed services provider like you would any other vendor. Do your research, contact references, get recommendations and request to trial their services. Make sure they have the tools you need to protect and control access to your company data, and make sure your IT infrastructure is capable of supporting those tools. The provider should understand your business and regulatory requirements and have relevant industry experience.


Keep in mind that outsourcing doesn’t make you immune to cybercrime. What is the provider’s process and response time if a security breach occurs? What specific tasks are your responsibility and the responsibility of the service provider? Have your service-level agreement reviewed by an attorney to ensure that all of your concerns are covered in writing.


Consider outsourcing now instead of waiting until your sensitive data is compromised. The ICG Managed Services Plan can be customized to meet the unique needs of your organization. Let us show you how our team of engineers and technicians can help optimize your IT environment and reduce the risk of a security breach.