While text messaging, videoconferencing, instant messaging and other forms of communication have a come a long way, good old email continues to lead the pack as the most essential corporate communication tool. Think about how lost you would be without a properly functioning email service and all of the administrative tools that come with it.
First introduced in 1996, Microsoft Exchange Server continues to be the de facto standard for business-grade email service, with more than 170 million users around the world. However, Exchange presents a number of challenges for organizations that host their own Exchange Server, particularly for small-to-midsize businesses (SMBs).
The in-house IT resources required to implement, maintain and manage Exchange Server can be cost-prohibitive for smaller organizations. Because these IT resources are typically in short supply, many organizations are turning to a hosted Exchange model to reduce costs and simplify management. Hosted Exchange shifts the management and maintenance burden of all backend services to a third-party service provider.